Dynamics CRM Customization

MS Dynamics CRM offers a number of simple to use customization tools that enable you to customize or supervise the customization of the CRM deployment, without the requirements of extensive training. Once familiarized using the basic features of marketing, sales and customer service, customization is simply an extension of those modules. It is essential to get a high-level knowledge of the customization capabilities and the correct features to use. The diagrams below details the various customizations abilities of MS Dynamics CRM

We provide a complete set of services for MS Dynamics CRM projects you’re planning.

  • Consultingto help you to set up business processes, choose the proper license type, deployment model, and setup plan.
  • Prototypingof the solution to meet your expectations of how it will work and look like.
  • Initial deployment and configurationof the extremely crucial and important features to ensure stable and effective operation of the CRM system from the shortest period of time.
  • Customization and development of custom componentsto satisfy your particular and specific needs.
  • User Trainingto help users advantage from the full range of CRM system capabilities.
  • Data Migrationfrom your legacy system or database.
  • Integrationwith other corporate systems such as ERP or ECM.
  • Business Intelligence implementationbased upon your CRM system to help you to better analyze, optimize, and utilize your CRM data.

SugarCRM Customization

What is SugarCRM ?

SugarCRM can be a top business open source CRM Package which brings good CRM features to medium and small companies at the inexpensive price. The opensource variety arrives at no products cost where by the saleable form of the answer arrives in a really low cost. SugarCRM offers highest flexibleness with regard to hosting options and offers that you completely powered CRM Software to fuel your company growth.

Why Customize SugarCRM ?

SugarCRM is produced for a normal business using the salesforce automation and after sales requirements. Therefore if you are applying SugarCRM at the organization you will be able to utilize 60-70% of out of box features as is. For the remainder of the necessities, you should customize the SugarCRM to satisfy your company needs

It is strongly suggested to perform SugarCRM Customization before the utilizing it for the business. Following will be the key factors

  • Greater user adoptation on the application.
  • Stronger ROI from the system
  • Greater Automation and keeping of manual work.

Types of Customization.SugarCRM Customization drops in to one the below categorie

  • Enhancing existing modules – Including fields or business logic from the regular SugarCRM modules to catch the data needed by the company.
  • Custom Module Development – You might have a company which can be common for your business. This can needs to be developed from begin. It might be also needed to url that new module for other regular / custom module of SugarCRM.
  • Integration – SugarCRM software may have to be integrated for other software like ERP , Accounting, E-Commerce , VOIP etc such that SugarCRM can talk effortlessly to those software and fetch / provide data for them.
  • Workflows / Automation – You are determine method automation by developing system tests to send Email reminders on particular business activities or using a schedule. This can be the core of CRM which provides maximum benefit for the company.
  • Report / Dashboards – SugarCRM provides inbuilt reports and dashboards. However, you may need new reports or dashboards to be developed. This is for new data that the organization may need or a structure that is different from regular SugarCRM representation.

We hope that we were capable to run you from the advantages of SugarCRM and why you should customize the software to fulfill your company requirements. We also hope you by going through the below links you will be able to see SugarCRM by yourself and come out with which high customizations you might need to fulfill your company requirements.

Oracle Siebel CRM Implementation Services

Oracle Siebel Customer Relationship Management (CRM) applications compile all direct customer interaction processes into one database that serves as an informational resource about customers and their relations with your company. This centralized source of data gives companies the opportunity to better utilize information and formulate better decisions.

Implementing or upgrading to Oracle Siebel CRM can be a costly, time consuming process. Having a proper plan and implementation strategy is necessary to ensure that the systems can efficiently incorporate CRM.

How can Ingenium Media help with your Siebel implementation or upgrade?

Ingenium Media – Oracle Siebel Services

  • We limit your costs and risks by using our methodology to significantly reduce the time required for implementation:
    • We begin with extensive research and analysis of your current systems and procedures, determining your requirements for specific CRM solutions
    • Fast implementation of Oracle Siebel, incorporating customized modifications to the standard systems, creating a specific management system for your needs
    • Detailed staff training to ensure appropriate transfer of knowledge to your users regarding Siebel’s functionality
    • Supplemental application improvements and implementations
  • We integrate your applications with Oracle Siebel CRM, by:
    • Understanding each application and its features and functionality
    • Understanding the integration touch points between your applications and Siebel
    • Defining a proper approach for the integration using Web services, third-party API calls, XML, HTTP and SOAP calls.
  • We help you with performance/load or stress testing Siebel
    • We understand the application architecture and the performance pain points in Siebel modules
    • Our staff has the expertise in the Oracle Application Testing Suite, which we deploy for the performance/load and stress testing of the applications.

Oracle Siebel CRM – The Ingenium Advantage

  • We are backed by our strategic partnership with Oracle and powered by our ex-Oracle management team
  • Our staff includes Oracle technology and management consultants with deep domain knowledge
  • Our years of experience and customer satisfaction are proof of the quality and reliability of our work.
  • Custom applications are tailored to your specifications
  • Additional feature development ensures customized attention to your needs
  • Transparent communication gives you complete access to our processes at all times